FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

HOW DO I JOIN ?

If you are a quality bodyshop who wishes to become apart of a group who strive for excellence, while still retaining ownership of your business.   Apply Here:

HOW DOES THE 1300damage NUMBER WORK ?

Car Craft has worked with Telstra’s subsidiary and provided postcodes , Names and contact numbers for all members across Australia. The public just dials 1300 326 243 and the recorded message will ask you to type in a postcode, and subject to the postcode entered the system will dial the members business direct.

What if there are more than one shareholder/member in a postcode?

The 1300damage system will provide a recording of the various members and ask the customer to choose 1,2 or 3.

Is Car Craft a work provider?

Yes, your Directors and Managers are always actively seeking to build relationships with insurers, fleet companies both national and local.

Do I need to be AMBRA Shop Graded?

Yes, the Car Craft Boards agreed that the group should strive to achieve level 2 in the national grading system.

Who do I speak to about becoming AMBRA Shop Graded?

 Your local manager has all the details and is there to assist you through the whole process.

What is Car Craft Holdings ?

Car Craft Holdings is a national board made up of directors from each state and map out the path for the group nationally.

Who owns Ezi Methods and why do we need to use it?

Car Craft Group owns Ezi Methods distribution in Australia and New Zealand, we strongly   recommend shareholders/members support their own products and we strongly support all repairs having a method.

What if need to change my details on the www.car-craft.com.au web site ?

Firstly check with your local manager, or if need be email Darren Woodward at Car Craft’s head office in Perth, Darren can be contacted at darren.woodward@car-craft.com.au