Audatex’s AudaNet platform is a sound product. But it must be understood fully and used correctly.
The biggest “myth” is the term “everything is included”. It is NOT. It simply is NOT. No questions. Much is included. But NOT everything.
To get the best from the Audatex system do your estimate by “looking” at the vehicle, then and only then sit in front of the software. Then go to the AudaNet system and see what it will “allow”. First of all, following the direction of impact, select your replacement parts. Then come back through and perform your bumper repairs perth, plus additional R+R’s and blends.
1. Two Examples
You may think I need to take off the outer door handle. You select to R+R outer door handle and you probably think, the system knows I need to take off the inner door fittings to get to the outer door handle? No, not always it doesn’t. Depending on the manufacturer (OEM) and the construction of the door sometimes, on some models it will. On many it will not (access to remove the handle via an access grommet in the door frame).
Opinion Repairs and Blending Panels – You may think the system will generate the strip down time? It doesn’t. You have to manually select any items that need removing and refitting to enable you to blend.
2. Assessors will tell you “it’s included”. To prove a point – do it their way and calculate. Do it the right way and calculate. If it was “all included” the time would not alter. It often does
Consistency – You asked about this. There can be a consistent approach from the repair end. There can never be consistency in with the vehicle for two reasons. Every collision is different! The data Audatex provides is procured from each individual OEM. All OEMs compile their data differently. No two OEM’s are the same. No two models within the same OEM are the same. The data is compiled differently and bundled differently. On a chassis leg replacement for example. Some may include the inner skirt panel and paint perth, some wont. Audatex are NOT a manufacturer. They do NOT know. They are a data provider. They take the data from the OEM. They do not check it for accuracy; they pull it together and give it to you. If it’s wrong and it sometimes can be, they rely on YOU to flag it.
How can I be sure? Have a look on the Audatex UK site. Have a look at the Technical Committee Page. I was the independent collision repairer Chairman of that Committee. The Audatex products are sound. But not perfect. And if you do not CHECK, you could lose money
You asked about paint. A long story. It’s one I do not think you can tackle alone. There is a much, much, MUCH bigger agenda going on here I suspect. But to address your specific question about paint indexes. No, not every insurer has the same index.
In Australia. Three paint manufacturer (PPG, Glasurit and Sikkens) gives their RFU water borne list price to Audatex every year, or if there are price changes within the year. Audatex give all that data to a painting research company in Europe called AZT. Using the list prices supplied AZT calculates how much paint will be used for a specific measured area, deci-metre squared. They then aggregate ALL the suppliers’ prices into what is called a “basket” and out of the basket comes a price.
So for example:
Paint Co A may have a list price for one litre of paint of $100
Paint Co B may have a list price of $50
And so on…..
When you now click on “paint process” the system measures the panel, takes the average price and gives you a figure say $80 for materials. The work provider then says “set your paint index at 50%”. That $80 now becomes $40 !!! And so on. The index is a discount on the basket.
There is much, much, much more to paint and it is complicated. The best way to learn is to attend Audatex’s introductory course. Finally, Audatex do NOT have methods. It has TIMES built on methods ONLY. It does not KNOW THE METHOD to do an operation – you do – it only knows the TIME. You will have to select the CORRECT way to repair that vehicle. AudaNet will give you the time. Give the system the right method (approach?) and you get out the correct time to do the job!
Official Audatex Times Statement
“The Audatex system provides vehicle manufacturers (OEM) times for removal, refit and replacement as published in their workshop manuals.
The Audatex estimating system was not designed to replace the methods manual. However, the operations are listed in a logical sequence for ease of understanding, and quote the manufacturer’s original operation number for further reference.
Vehicle manufacturers directly supply our International Data Development Centres (DDC’s) with their methods and times manuals. In some cases (e.g. Jaguar/Land Rover/Rover), multiple sources such as Thatcham panel times are in fact used. In others the OEM may have utilised other independent data centres (e.g. Jikken, AZT, Samsung Fire & Marine, KART) to research the time and methods on their behalf.
Audatex may in some cases provide additional times where manufacturers do not publish removal, refit and replacement times for specific operations, and where in our opinion it is necessary work. These times will be calculated through methodical comparisons with data from equal or similar models, and/or by reference to existing times. Where times are supplied by Audatex, they will be designated with a KN number on the calculated report.
In the case of new model introductions every effort is made to gather and process the fullest possible manufacturer data available before release. However, it may be that we elect to release a model with some KN numbers in the absence of published times, rather than delay delivery of the model to market. However, as and when the information does become available from the manufacturer, the model will be updated in the earliest possible monthly data release.”